TERMS OF SALES
HOTEL LAURENCE :
The reception is open from 08.00 am to 10.00mp
In case of departure before the opening of the reception you will have to pay your stay the day before.
In case of late arrival contact the hotel :
Phone : 0033.44.20.08.878 mail :firstname.lastname@example.org
Check-in 01.00pm – check-out : 11.00am
In case of not respected of the time of departure a supplement may be charged.
Smoking and eating is strictly forbidden In your room we offer you our breakfast room if you wish to eat in the hotel.
For any room left vandalized or with smell of tobacco or with food waste will charged a package of 50€ for its refurbishment.
Pets are not allowed.
MODIFICATION OR CANCELLATION :
3 days before date of arrival : first night will be charged.
No show : first night charged.
Any stay begun is entirely due.
For any booking made on OTA (booking.com , …) you will have to make the modification or the cancellation directly with them.
Therms of cancellation see their conditions.
Any complaint will be made by mail until 15 days after the check-out.
In the event of a dispute and after entering customer service and in the absence of a satisfactory answer within 1 month, the customer can contact the Tourism and Travel Mediator, whose contact details and referral procedures are available on his website:
www.mtv.travel : MTV – Médiation Tourisme Voyage
BP 80 303- 75 823 Paris Cedex 17